Alle Seminare

Kurs-ID: IBMe_F217G

Kurs IBM Case Manager 5.2 - Customize and Extend the Features (F217G)

This course explores different options for customizing and extending the features of IBM Case Manager including developing widgets.

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Customize the Case Manager Client User Interface

  • Customize the banner and the login page
  • Associate a custom icon for a MIME type
  • Modify labels in the IBM Case Manager Client
  • Create a Viewer Map for PDF files
  • View the Microsoft Word documents in the FileNet Viewer
  • Edit the existing help topics
  • Create a help plug-in
  • Customize the toolbar to implement actions
  • Add a custom action as a menu item

Use Scripts to Customize Case Manager Client

  • Use Script Adapter to customize the Case client
  • Create a toolbar button to start a task
  • Dynamically add a choice list to a case property
  • Validate the data based on a step response
  • Create a case custom workbench page

- Configure your system for the workbench page

- Add a Script Adapter to filter In-baskets

- Add a Script Adapter to filter cases

Develop Custom Widgets

  • Create an IBM Content Navigator plug-in project in Eclipse
  • Create catalog and widget definition JSON files
  • Implement a custom widget (Custom search)
  • Build and register the widget package
  • Test the custom widget
  • Create a Java project in Eclipse for a widget package
  • Implement toolbar and menu for your widget
  • Define widget properties, and add event handling for your widget
  • Build and deploy the widget package with an EAR file
  • Troubleshoot
  • Update an existing widgets package with new widgets (Custom case comment widget as an example)
  • Uninstall a custom widget package in IBM Case Manager

Implement External Data Services (EDS)

  • Check the sample EDS configuration
  • Change the field status dynamically for a property
  • Add an external choice list with EDS
  • Create dependent choice lists with EDS
  • Implement case property validation
  • Prefill an initial value for a case property
  • Set the case property field status as required
  • Appendix: Steps to set up the sample External Data Service


This intermediate course is for anyone who needs to know the IBM Case Manager customization and developers who are responsible for:- Customizing and extending the IBM Case Manager features by developing widgets- Building a customized user interface for IBM Case Manager


You should have:- Intermediate level expertise in the following technologies: - Java - Dojo - JavaScript - JSON - HyperText Markup Language (HTML 5) - Cascading Style Sheets (CSS3)- Experience with Eclipse IDE for developing applications- Familiarity with deploying applications in WebSphere Application Server- Familiarity with Case Management conceptsRecommended prerequisite courses:- IBM Case Manager 5.2 Introduction to Case Manager (F215G)- IBM Case Manager 5.2: Build a Case Manager Solution (F212G)- IBM Content Navigator 2.0.2: Plug-ins and External Data Services (F122G)



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