Alle Seminare

Kurs-ID: IBM_TP352G

Kurs IBM Control Desk 7.6.0.2 Fundamentals (TP352G)

esciris authorized training reseller

This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.

Alle IBM Trainings werden mit Original IBM Schulungsunterlagen angeboten und finden in Kooperation mit dem von Arrow ECS autorisierten IBM Schulungspartner esciris statt.

Termin buchen

Seminarinhalte

  • Overview
  • Implementation
  • Basic configuration
  • Service Request Management
  • IT Asset Management
  • Configuration, Change, and Release Management
 

Zielgruppe

This course is suitable for all roles, including installers, administrators, and service desk agents.

Voraussetzungen

Before taking this course, you should have the following skills:

  • Basic browser navigation skills

Dauer und Zeiten

2 Kurstage

Termine

  • 21.11.22 - 22.11.22Virtual ClassroomAnmelden
  • 05.12.22 - 06.12.22BerlinAnmelden

Kurspreis für offene Schulungen

1350,00 € zzgl. 19% MwSt. (1606,50 € inkl. 19% MwSt.)

Hinweis

Das Training findet auf Deutsch statt.

Noch Fragen?

Unsere FAQ klären auf.

Lassen Sie sich von uns beraten!

Jetzt anrufen